IMPACT: Online Scheduling and Donor Loyalty Program

With our new IMPACT program, you can schedule appointments, view your donation history, and choose gifts from our online store, using the points you automatically earn by being one of our donors! If you love points as much as we do, check out the list of dates where you can earn DOUBLE points HERE.

Are you a blood or platelet donor? Welcome to our new system! Click on the “Donor Login” button to log in or create an account. If you have never created an online account with us or you created one before July 2017, you will need to create a NEW online account. This account will still contain all of your donation history – we just need to create a way for you to access this information. You can even use the same username and password as before!

Click below to watch a 2 minute video on how to create your new IMPACT account:


We are happy to help! If you need to know your Donor ID number or any additional support setting up your account, please email us at or call us at (800) 747-5401. Many additional answers can also be found on our IMPACT FAQ page.

Please note it may take 48 hours after you create an account the first time if the name you entered does not match our records exactly. We apologize for this delay but will work to solve this for you quickly. To avoid this delay, please create your account using the exact information (name and ID number) found on your Donor ID card.

Are you a Blood Drive Coordinator? We’re so happy to have you on our team! Click on the “Coordinator Login” icon above to start using our new system. Your previous login and password won’t work the first time you log in. You can retrieve your new username and password from the login page by clicking the links that say, “Forgot your username or password?” and following these instructions. You can also contact your Donor Relations Consultant to reset or retrieve your username and password. 

Click below to watch a quick overview video on how to use IMPACT as a blood drive coordinator:


Click here for our FAQ page or reach out at or (800) 747-5401.